Knowledge Exchange in a Technology-Based Business Incubator in Ecuador

  • Arthur Gualberto Bacelar da Cruz Urpia Universidad Estadual de Maringá
  • Rejane Sartori Universidad Cesumar
  • Ana Alexandra Santos Delgado Universidad Técnica Particular de Loja
  • Mariuxi Pardo Cueva Universidad Técnica Particular de Loja
Keywords: Knowledge Exchange, Innovation Habitats, Technology-Based Business Incubator, Incubated Companies

Abstract

The objective of this study was to investigate how the knowledge exchange process occurs in a technology-based business incubator. This research adopts an exploratory-descriptive approach with a qualitative focus.The method employed was the case study. The study focused on a technology-based business incubator located in the province of Loja, in southern Ecuador. Data were collected through semi-structured interviews conducted with incubated companies. The interview script was developed based on elements identified in knowledge exchange models found in the consulted literature. Data analysis was carried out using content analysis techniques. The results demonstrate that knowledge exchange in technology based business incubators is influenced by several variables, including knowledge, knowledge source, recipient, context, and channel. The factors influencing this process include alliances established by incubated companies and the incubator, particularly with educational and research institutions. Interactions within the incubator and motivations related to innovation seeking also play a significant role. Additionally, the environments used by incubated companies for interactions and information sharing, as well as the knowledge shared among these companies, predominantly relate to the development of their businesses.

Author Biographies

Arthur Gualberto Bacelar da Cruz Urpia, Universidad Estadual de Maringá

Doctor en economía del Instituto de Economía de la Universidad Federal de Río de Janeiro. Maestro,
Universidad Estadual de Maringá (uem), Brasil.

Rejane Sartori, Universidad Cesumar

Doctora en ingeniería y gestión del conocimiento por la Universidad Federal de Santa Catarina (ufsc). Maestra,Universidad Cesumar (UniCesumar), Brasil. 

Ana Alexandra Santos Delgado, Universidad Técnica Particular de Loja

Doctora en ingeniería y gestión del conocimiento por la Universidad Federal de Santa Catarina (ufsc). Maestra y directora general de vinculación en la Universidad Técnica Particular de Loja, Ecuador.

Mariuxi Pardo Cueva, Universidad Técnica Particular de Loja

Doctoranda en administración - Universidad Nacional de Rosario (Argentina). Maestra en la Universidad
Técnica Particular de Loja, Lojas, Ecuador.

Downloads

Download data is not yet available.

Author Biographies

Arthur Gualberto Bacelar da Cruz Urpia, Universidad Estadual de Maringá

Doctor en economía del Instituto de Economía de la Universidad Federal de Río de Janeiro. Maestro,
Universidad Estadual de Maringá (uem), Brasil.

Rejane Sartori, Universidad Cesumar

Doctora en ingeniería y gestión del conocimiento por la Universidad Federal de Santa Catarina (ufsc). Maestra,Universidad Cesumar (UniCesumar), Brasil. 

Ana Alexandra Santos Delgado, Universidad Técnica Particular de Loja

Doctora en ingeniería y gestión del conocimiento por la Universidad Federal de Santa Catarina (ufsc). Maestra y directora general de vinculación en la Universidad Técnica Particular de Loja, Ecuador.

Mariuxi Pardo Cueva, Universidad Técnica Particular de Loja

Doctoranda en administración - Universidad Nacional de Rosario (Argentina). Maestra en la Universidad
Técnica Particular de Loja, Lojas, Ecuador.

References

Al Hawamdeh, N. (2021). Revisiting the entrepreneurial ventures through the adoption of business incubators by higher education institutions. The International Journal of Management Education, 19(1), 100419. https://doi.org/10.1016/j.ijme.2020.100419.

Al Mubaraki, H., y Busler, M. (2012). Middle East towards incubator benefits: Case studies. International Journal of Economics and Management Engineering, 6(3), 344-347.https://publications.waset.org/1825/middle-east-towards-incubator-benefits-case-studies.

Alavi, M. A. (2001). The Effect of Strategic Orientation on Organizational Performance: The Mediating Role of Innovation. MIS Quarterly, 25(1), 107-136.https://doi.org/10.4236/ijcns.2016.911039.

Ali, S. N., y Nazmi, D. O. (2023). The role of business incubators in supporting and developing the international competitiveness of small projects in Iraq. Materials Today: Proceedings, 80, 3111-3118. https://doi.org/10.1016/j.matpr.2021.07.174.

Allen, T. J., Gloor, P., Fronzetti Colladon, A., Woerner, S. L., y Raz, O. (2016). The power of reciprocal knowledge sharing relationships for startup success. Journal of Small Business and Enterprise Development, 23(3), 636-651.https://doi.org/10.1108/JSBED-08-2015-0110

Ancona, D. G., y Caldwell, D. F. (1992). Bridging the boundary: external activity and performance in organizational teams. Administrative Science Quarterly, 37(4), 634-666.https://doi.org/10.2307/2393475.

Ardichvili, A. (2008). Learning and knowledge sharing in virtual communities of practice: motivators, barriers, and enablers. Advances in Developing Human Resources, 10(4), 541-554.https://doi.org/10.1177/1523422308319.

Associação Nacional de Entidades Promotoras de Empreendimentos Inovadores. Mecanismo de geração de empreendimentos e ecossistemas de inovação. 2020.http://www.anprotec.org.br/.

Bardin, L. (2011). Análise de conteúdo. Edições 70.

Binsawad, M., Sohaib, O., y Hawryszkiewycz, I. (2019). Factors impacting technology business incubator performance. International Journal of Innovation Management, 23(1), 1-30.https://doi.org/10.1142/S1363919619500075.

Blackburne, G. D., y Buckley, P. J. (2019). The international business incubator as a foreign market entry mode. Long Range Planning, 52(1), 32-50.https://doi.org/10.1016/j.lrp.2017.10.005.

Bock, G. W., Zmud, R. W., Kim, Y. G., y Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.https://doi.org/10.2307/25148669.

Brachos, D., Kostopoulos, K., Eric Soderquist, K., y Prastacos, G. (2007). Knowledge effectiveness, social context and innovation. Journal of knowledge management, 11(5), 31-44.https://doi.org/10.1108/13673270710819780

Cabrera, A., Collins, W. C., y Salgado, J. F. (2006). Determinants of individual engagement in knowledge sharing. The International Journal of Human Resource Management, 17(2), 245-264.https://doi.org/10.1080/09585190500404614.

Caires, R. T., y Pereira, M. F. (2020). Vantagens e Barreiras da Metodologia Lean Startup para Empresas de Base Tecnológica em Habitats de Inovação. Cadernos de Prospecção, 13(4), 1036-1052. https://doi.org/10.9771/cp.v13i4.32850.

Camelo-Ordaz, C., Garcia-Cruz, J., Sousa-Ginel, E., y Valle-Cabrera, R. (2011). The influence of human resource management on knowledge sharing and innovation in Spain: the mediating role of affective commitment. The International Journal of Human Resource Management, 22(7), 1442-1463. https://doi.org/10.1080/09585192.2011.561960.

Collins, C. J., y Smith, K. G. (2006). Knowledge Exchange and Combination: The Role of Human Resource Practices in the Performance of High-Technology Firms. Academy of Management Journal, 49(3), 544-560. https://doi.org/10.5465/amj.2006.21794671.

Cyr, S., y Choo, C. W. (2010). The individual and social dynamics of knowledge sharing: an exploratory study. Journal of Documentation, 66(6), 824-846.https://doi.org/10.1108/00220411011087832.

Davenport, T.H., y Prusak, L. (1998). Conhecimento Empresarial. Campus.

De Bem Machado, A., Silva, A. R. L., y Catapan, A. H. (2016). Bibliometria sobre concepção de habitats de inovação. Navus-Revista de Gestão e Tecnologia, 6(3), 88-96.https://www.redalyc.org/pdf/3504/350454047006.pdf.

Del Sarto, N., Isabelle, D. A., y Di Minin, A. (2020). The role of accelerators in firm survival: An fsQCA analysis of Italian startups. Technovation, 90(1), 1-13.https://doi.org/10.1016/j.technovation.2019.102102.

Farooq, R. (2018). A conceptual model of knowledge sharing. International Journal of Innovation Science, 10(2), 238-260.https://doi.org/10.1108/IJIS-09-2017-0087

Fernández Fernández, M. T., Blanco Jiménez, F. J., y Cuadrado Roura, J. R. (2015). Business incubation: innovative services in an entrepreneurship ecosystem. The Service Industries Journal, 35(14), 783-800.https://doi.org/10.1080/02642069.2015.1080243.

Ferreira, M. C. Z., y Teixeira, C. S. (2016). Terminologia de habitats de inovação: Alinhamento conceitual. Florianópolis: Perse. 2016. 51p. E-book. http://via.ufsc.br/wp-content/uploads/2018/04/terminologia-de-habitats-de-inovacao.pdf.

Filieri, R., y Alguezaui, S. (2014). Structural social capital and innovation. Is knowledge transfer the missing link?. Journal of knowledge management, 18(4), 728-757.https://doi.org/10.1108/JKM-08-2013-0329.

Fu, N., Flood, P. C., Bosak, J., Morris, T., y O'Regan, P. (2015). How do high performance work systems influence organizational innovation in professional service firms? Employee Relations, 37(2), 209-331. https://doi.org/10.1108/ER-10-2013-0155.

Gao, Q., Cui, L., Lew, Y. K., Li, Z., y Khan, Z. (2021). Business incubators as international knowledge intermediaries: Exploring their role in the internationalization of start-ups from an emerging market. Journal of International Management, 27(4), 100861.https://doi.org/10.1016/j.intman.2021.100861.

International Business Incubation Association. Inbia (2017). Operational Definitions: Entrepreneurship Centers (Incubators, Accelerators, Coworking Spaces and Other Entrepreneurial Support Organizations). https://inbia.org/wp-content/uploads/2016/09/InBIA-Industry-Terms.pdf?x84587.

Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2(4), 337- 359.https://doi.org/10.1177/1534484303257985

Jin-Chang, T., Pao-Yeh, S., y Yeh, I. J. (2007). The effects of joint reward system in new product development. International Journal of Manpower, 28(3/4), 276-297.https://doi.org/10.1108/01437720710755254.

Kim, S., y Lee, H. (2006). The Impact of Organizational Context and Information Technology on Employee Knowledge-Sharing Capabilities. Public Administration Review, 66(3), 370-385.https://doi.org/10.1111/j.1540-6210.2006.00595.x.

Klofsten, M., Lundmark, E., Wennberg, K., y Bank, N. (2020). Incubator specialization and size: Divergent paths towards operational scale. Technological Forecasting and Social Change, 151, 119821. https://doi.org/10.1016/j.techfore.2019.119821.

Laily, N., y Ernawati, D. P. (2020). The effect of knowledge sharing and innovation behavior on the performance of batik entrepreneurs. Jurnal Manajemen, Jawa Barat, 24(2), 194-209.https://doi.org/10.24912/jm.v24i2.643.

Lee, C. K., y Al-Hawamdeh, S. (2002). Factors Impacting Knowledge Sharing. Journal of Information y Knowledge Management, 1(1), 49-56.https://doi.org/10.1142/S0219649202000169.

Lee, D., y Ahn, J. (2007). Reward system for intra-organizational knowledge sharing. European Journal of Operational Research, 180(2), 938-956.https://doi.org/10.1016/j.ejor.2006.03.052.

Lee, H., y Choi, B. (2003). Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination. Journal of Management Information Systems, 20(1), 179-228.https://doi.org/10.1080/07421222.2003.11045756.

Lin, H. F. (2007). Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions. Journal of Information Science, 33(2), 135-149.https://doi.org/10.1177/0165551506068.

Lin, H., y Lee, G. (2006). Effects of socio-technical factors on organizational intention to encourage knowledge sharing. Management Decisions, 44(1), 74-88.https://doi.org/10.1108/00251740610641472.

Lovelace, K., y Weingart, D. L. (2017). Maximizing Cross-Functional New Product Teams' Innovativeness and Constraint Adherence: A Conflict Communications Perspective. Academy of Management Journal, 44(4), 779-793.https://doi.org/10.5465/3069415.

Lukeš, M., Longo, M. C., y Zouhar, J. (2019). Do business incubators really enhance entrepreneurial growth? Evidence from a large sample of innovative Italian start-ups. Technovation,82, 25-34. https://doi.org/10.1016/j.technovation.2018.07.008.

Magd, H., y Gharib, A. (2021). Entrepreneurship and SMEs Sustainable Development through Business Incubators: The case of Oman. Scientific Journal for Financial and Commercial Studies and Researches, 2(2), 191-220.https://doi.org/10.21608/cfdj.2021.146717.

Malekzadeh, G., Khorakian, A., y Malekzadeh, M. A. (2020). Proposing a model for work meaningfulness concept at business and technology incubators. Middle East Journal of Management, 7(3), 207-225. https://doi.org/10.1504/MEJM.2020.107100.

Mas-Verdú, F., Ribeiro-Soriano, D., y Roig-Tierno, N. (2015). Firm survival: The role of incubators and business characteristics. Journal of Business Research, 68(4), 793-796.https://doi.org/10.1016/j.jbusres.2014.11.030.

Meyer, J.P., y Allen, N. J. (1997). Commitment in the workplace. Theory, research and application. Sage.https://doi.org/10.4135/9781452231556

Molina, L., y Llorens-Montes, F. C. (2006). Autonomy and teamwork effect on knowledge transfer: knowledge transferability and moderator variable. International Journal of Technology Transfer y Commercialisation, 5(3), 263-285. https://doi.org/10.1504/IJTTC.2006.010753.

Nirawati, L., y Prayogo, R. R. (2019). The triangle of knowledge sharing, e-marketing capability, marketing performance. JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen, 33(22), 22-33. https://core.ac.uk/download/pdf/229608137.pdf.

Nishimoto, K., y Matsuda, K. (2007). Informal Communication Support Media for Encouraging Knowledge-Sharing and Creation in a Community. International Journal of Information Technology y Decision Making, 6(3), 411-426.https://doi.org/10.1142/S0219622007002551.

Nonaka, I., y Takeuchi, H. (1995). The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press.https://doi.org/10.1093/oso/9780195092691.001.0001

Obrenovic, B. et al. (2020). The enjoyment of knowledge sharing: Impact of altruism on tacit knowledge-sharing behavior. Frontiers in Psychology, Lausanne, 11(1), 1-16.https://doi.org/10.3389/fpsyg.2020.01496.

Owda, M. O., Owda, R. O., Abed, M. N., Abdalmenem, S. A., Abu-Naser, S. S., y Al Shobaki, M. J. (2019). Personal Variables and Their Impact on Promoting Job Creation in Gaza Strip through Business Incubators. International Journal of Academic Accounting, Finance y Management Research, 3(8), 65-77.http://dstore.alazhar.edu.ps/xmlui/handle/123456789/469.

Özdemir, Ö. Ç., y Şehitoğlu, Y. (2013). Assessing the Impacts of technology business incubators: A framework for technology development centres in Turkey. Procedia Social and Behavioral Sciences, 75(1), 282-291.https://doi.org/10.1016/j.sbspro.2013.04.032.

Paoloni, P., y Modaffari, G. (2022). Business incubators vs start-ups: a sustainable way of sharing knowledge. Journal of Knowledge Management, 26(5), 1235-1261.https://doi.org/10.1108/JKM-12-2020-0923

Penagos, C. O. P., Albarracín, J. A. B., y Gómez, T. P. S. (2018). Vigencia conceptual de los factores de la motivación: una perspectiva desde la teoría bifactorial propuesta por Hezberg. Cuadernos Latinoamericanos de Administración, 14(27), 25-52. https://www.redalyc.org/journal/4096/409658132008/movil/. https://doi.org/10.18270/cuaderlam.v14i27.2467

Rahman, S., Islam, M. Z., y Abdullah, A. D. A. (2017). Understanding factors affecting knowledge sharing: A proposed framework for Bangladesh's business organizations. Journal of Science and Technology Policy Management, 8(3), 275-298. https://doi.org/10.1108/JSTPM-02-2017-0004.

Ratinho, T., Harms, R., y Groen, A. J. (2009). Technology business incubators as engines of growth: towards a distinction between technology incubators and non-technology incubators. Entrepreneurship and Small Business, 1-19. https://mdsoar.org/handle/11603/5397.

Raupp, F., y Beuren, I. (2020). Compartilhamento do conhecimento em incubadoras brasileiras associadas à ANPROTEC. Revista de Administração Mackenzie, 8(1), 38-59. https://doi.org/10.1590/1678-69712007/administracao.v8n2p38-58.

Rezaee, B., Angizan, S. D., y Hosseiny, D. (2018). Exploring the Barriers to the Development of Agricultural Businesses in technology Incubators: A case Study of razi university Incubator, Iran. International Journal of Agricultural Management and Development, 8(2), 193-199. https://doi.org/10.22004/ag.econ.292531.

Riege, A. (2005). Three-dozen knowledge-sharing barriers managers must consider. Journal of Knowledge Management, 9(3), 18-35.https://doi.org/10.1108/13673270510602746.

Roberts, J. (2000). From know-how to show-how? Questioning the role of information and communication technologies in knowledge transfer. Technology analysis y Strategic Management, 12(4), 429-443. https://doi.org/10.1080/713698499.

Robertson, M., y Hammersley, G. O. (2000). Knowledge management practices within a knowledge-intensive firm: The significance of the people management dimension. Journal of European Industrial Training, 24(2/3/4), 241-253.https://doi.org/10.1108/03090590010321205.

Ruppel, C., y Harrington, S. J. (2000). The relationship of communication, ethical work climate, and trust to commitment and innovation. Journal of Business Ethics, 25(4), 313-328.https://doi.org/10.1023/A:1006290432594.

Sampieri, R. H., Collado, C. F., y Lucio, P. B. (2013). Metodologia de Pesquisa (5ta ed.). Penso.

Scarabelli, B. H., Sartori, R., y Da Cruza Urpia, A. G. B. (2022). Compartilhamento do conhecimento em ambientes de inovação: um estudo em uma incubadora de empresas de base tecnológica. Em Questão, 28(3), 1-30.https://doi.org/10.19132/1808-5245283.118605.

Schmitz, A., Urbano, D., Dandolini, G. A., de Souza, J. A., y Guerrero, M. (2017). Innovation and entrepreneurship in the academic setting: a systematic literature review. International Entrepreneurship and Management Journal, 13(2), 369-395.https://doi.org/10.1007/s11365-016-0401-z

Siemsen, E., Roth, A. V., y Balasubramanian, S. (2008). How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model. Journal of Operations Management, 26(3), 426-445. https://doi.org/10.1016/j.jom.2007.09.001.

Sudibjo, N.; Prameswari, R. K. (2021). The effects of knowledge sharing and person-organization fit on the relationship between transformational leadership on innovative work behavior. Heliyon, 7(1), e07334.https://doi.org/10.1016/j.heliyon.2021.e07334.

Sukhur, S. S., y Abu Bakar, S. (2018). Factors contributing to the incubation performance of Malaysian technology incubators. Economic and Technology Management Review, 13(1), 33-43. http://myagric.upm.edu.my/id/eprint/17590/.

Swan, J., Newell, S., Scarbrough, H., y Hislop, D. (1999). Knowledge management and innovation: networks and networking. Journal of Knowledge management, 3(4), 262-275. https://doi.org/10.1108/13673279910304014.

Tonet, H. C., y Paz, M. G. T. (2006). Um modelo para o compartilhamento de conhecimento no trabalho. Revista de Administração Contemporânea, 10(2), 75-94.https://doi.org/10.1590/S1415-65552006000200005

Van Den Hooff, B., y Van Weenen, F. D. L. (2004). Committed to share: The relationship between organizational commitment, knowledge sharing and the use of CMC. Knowledge and Process Management, 11(1), 13-24. https://warwick.ac.uk/fac/soc/wbs/conf/olkc/archive/oklc4/papers/oklc2003_van_den_hooff.pdf.DOI: https://doi.org/10.1002/kpm.187

Wang, S., y Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115-131. https://doi.org/10.1016/j.hrmr.2009.10.001.

Wang, Z., He, Q., Xia, S., Sarpong, D., Xiong, A., y Maas, G. (2020). Capacities of business incubator and regional innovation performance. Technological Forecasting and Social Change,158, 120-125. https://doi.org/10.1016/j.techfore.2020.120125.

Wilson, J. M., Goodman, P. S., y Cronun, M. A. (2007). Group learning. Academy of Management Review, 32(4), 1041-1059. https://doi.org/10.5465/amr.2007.26585724.

Wolfe, C., y Loraas, T. (2008). Knowledge Sharing: The Effects of Incentives, Environment, and Person. Journal of Information Systems, 22(2), 53-76.https://doi.org/10.2308/jis.2008.22.2.53.

Wonglimpiyarat, J. (2016). The innovation incubator, university business incubator and technology transfer strategy: The case of Thailand. Technology in Society, 46(1), 18-27. https://doi.org/10.1016/j.techsoc.2016.04.002.

Wu, W., y Lee, Y. (2020). Do work engagement and transformational leadership facilitate knowledge sharing? A perspective of conservation of resources theory. International Journal of Environmental Research and Public Health, 17(7), 2615.https://doi.org/10.3390/ijerph17072615.

Zhang, X-B., Lin, C-H., Chung, K-C., Tsau, F-S., y Wu, R-T. (2019). Knowledge sharing and co-opetition: Turning absorptive capacity into effectiveness in consumer electronics industries. Sustainability, Basel, 11(17), 4694. https://doi.org/10.3390/su11174694.

Zárraga, O., y Bonache, P. (2010). Equipos de trabajo para la gestión del conocimiento: la importancia de un clima adecuado. Cuadernos de Economía y Dirección de la Empresa, 22(1), 27-48. https://dialnet.unirioja.es/servlet/articulo?codigo=2162906

Zhu, C., Qiu, Z., y Liu, F. (2021). Does innovation stimulate employment? Evidence from China. Economic Modelling, 94(1), 1007-1017.https://doi.org/10.1016/j.econmod.2020.02.041.

Zibarzani, M., y Abd Rozan, M. Z. (2018). The Role of Knowledge Sharing in Business Incubators Performance. International Conference of Reliable Information and Communication Technology. Springer, Cham, 719-727.https://doi.org/10.1007/978-3-319-59427-9_74.

How to Cite
Bacelar da Cruz Urpia, A. G., Sartori, R., Santos Delgado, A. A., & Pardo Cueva, M. (2023). Knowledge Exchange in a Technology-Based Business Incubator in Ecuador. Revista Facultad De Ciencias Económicas, 31(2), 91–116. https://doi.org/10.18359/rfce.6754
Published
2023-12-15
Section
Artículos

Altmetric

Crossref Cited-by logo
QR Code

Some similar items: