Relación entre controles formales e informales, identificación organizacional y desempeño de los gerentes de empresas familiares

Palabras clave: controles formales e informales, identificación organizacional, desempeño gerencial, empresas familiares

Resumen

El estudio tuvo el propósito de analizar la relación entre controles formales e informales, identificación organizacional y desempeño gerencial en empresas familiares brasileñas. Para recolectar los datos, se aplicó un cuestionario a los gestores de empresas familiares, con la obtención de 98 respuestas. La investigación se caracteriza como cuantitativa, y el método empleado para analizar los datos fue el Modelo de Ecuaciones Estructurales y el Fuzzy set Qualitative Comparative Analisys (FSQCA). Los resultados revelan que los controles informales (cultural y de personal) influyen positiva y significativamente el desempeño gerencial, al tiempo que los controles formales y la identificación organizacional no influyen en el desempeño gerencial. Sin embargo, en el enfoque asimétrico, los resultados también señalaron que el control de personal es una solución central en la predicción de alto desempeño gerencial. Los controles de acción y resultado también se mostraron importantes, aunque sean relativamente poco utilizados en empresas familiares. Estos hallazgos sugieren configuraciones distintas e igualmente efectivas que predigan alto desempeño gerencial, por lo tanto, los gestores necesitan dedicar atención a las diferentes formas de control y sus impactos en el nivel de identificación organizacional. El estudio aporta al conocimiento del área al mostrar que la identificación organizacional no presenta impacto significativo en la relación entre controles y desempeño gerencial en empresas familiares, lo que fue sorprendente y amerita nuevas investigaciones.

Biografía del autor/a

Januário José Monteiro, Universidade Federal de Santa Catarina

Mestre, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.

Correio eletrônico: januariomonteiromonteiro@gmail.com

ORCID: https://orcid.org/0000-0002-7000-4256

Rogério João Lunkes, Universidade Federal de Santa Catarina

Doutor com pós-doutorado, Universidad de Valencia, Espanha, e Macerata, Itália. Professor, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.

Darci Schnorrenberger , Universidade Federal de Santa Catarina

Doutor, Universidade Federal de Santa Catarina. Professor, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.

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Biografía del autor/a

Januário José Monteiro, Universidade Federal de Santa Catarina

Mestre, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.

Correio eletrônico: januariomonteiromonteiro@gmail.com

ORCID: https://orcid.org/0000-0002-7000-4256

Rogério João Lunkes, Universidade Federal de Santa Catarina

Doutor com pós-doutorado, Universidad de Valencia, Espanha, e Macerata, Itália. Professor, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.

Darci Schnorrenberger , Universidade Federal de Santa Catarina

Doutor, Universidade Federal de Santa Catarina. Professor, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.

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Cómo citar
Monteiro, J. J., Lunkes, R. J., & Schnorrenberger , D. (2021). Relación entre controles formales e informales, identificación organizacional y desempeño de los gerentes de empresas familiares. Revista Facultad De Ciencias Económicas, 29(2), 29-44. https://doi.org/10.18359/rfce.4866
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2021-10-06
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